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How do Mutual of Omaha and United Concordia team together to offer DentaBenefits?
How can the Advantage Plus network save me money?
How do I locate a dentist in the Advantage Plus network?
Do I have to use a dentist from the Advantage Plus network?
If my dentist makes a referral to a dentist or specialist who is not part of the Advantage Plus Network, will the charges be covered by this dental plan?
If my dentist doesn't belong to the Advantage Plus network, how can he or she participate?
Do I need to certify my eligible dependents?
What if I have other questions about my dental plan?
How do Mutual of Omaha and United Concordia team together to offer DentaBenefits?
DentaBenefits brings together the best of two companies:
- United Concordia - As the exclusive underwriter of DentaBenefits, United Concordia is responsible for the network, claims and customer service. With over 30 years experience providing dental products and services, United Concordia has the technology, reliability and expertise you deserve.
- Mutual of Omaha - As the exclusive distributor of DentaBenefits, Mutual of Omaha is a Fortune 500* organization supported by sales and service offices nationwide. With more than 60 years experience in employee benefits and a reputation for quality service, it's a name you know and trust.
*Fortune 500 Magazine, March 2007
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How can the Advantage Plus network save me money?
When using in-network dentists, out-of-pocket costs generally are lower because you are responsible for paying only applicable coinsurance and deductible amounts for covered services. When using dentists who are not in the network, you are responsible for paying the difference between the amount the plan pays and the dentist's actual billed charges.
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How do I locate a dentist in the Advantage Plus network?
You can locate a dentist using the Find a Dentist feature.
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Do I have to use a dentist from the Advantage Plus network?
No. You have the flexibility to select any licensed dentist each time you have a need for dental care. Keep in mind, though, that selecting a network dentist generally results in lower out-of-pocket costs for covered services.
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If my dentist makes a referral to a dentist or specialist who is not part of United Concordia's Advantage Plus Network, will the charges be covered by this dental plan?
It is recommended that you ask if a dentist participates in the network prior to receiving services. If you are referred to a dentist outside the network for covered services, you will be responsible for the difference between United Concordia's reimbursement and the dentist's full charge.
Periodically, dentists are added to, or removed from the network. An up-to-date listing of network providers can be found using the Find a Dentist feature.
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If my dentist doesn't belong to the Advantage Plus network, how can he or she participate?
You are encouraged to Nominate Your Dentist to join the network. Simply enter the requested information. United Concordia will provide the nominated dentist with all the information and documents necessary to apply for participation in the program.
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Do I need to certify my eligible dependents?
If you have a dependent nearing the limiting age of coverage, you will be mailed a Dependent Certification Form
requesting information that will enable United Concordia to determine if the dependent is eligible for an extension of coverage under the terms of your plan. Submit the completed form to the address indicated on the form.
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What if I have other questions about my dental plan?
Contact your benefits administrator or call the customer service number on your United Concordia ID card.
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